FIONA WATT  optometrists

020 8944 6886

To all our patients, neighbours and friends,

With immediate effect, we have decided to temporarily restrict service provision to urgent and essential eye care to help comply with the government’s distancing advice amidst the awful coronavirus pandemic. Your health and safety is paramount and the practice’s restricted service will help save the lives of our loved ones. This has been a very difficult decision but I know you will all understand the gravity of the crisis we face and the short notice of this announcement.

Unfortunately we do not know at present how long this will be for. As more is learnt about the coronavirus, its behaviour and possible treatment pathways, I hope the government will release more definitive guidance for the profession. In the mean time we fully intend to keep you updated by text, phone or email.

At the moment, all appointments until 12th of April 2020 have been cancelled. For those patients mid treatment we will re-arrange your appointments on opening of the practice to full service.  

If you feel you have a true optical emergency then please email on or call on 0208 944 6886 and we will endeavour to call you back for an initial phone consultation without delay.  If you do in fact need to be seen for an emergency then this will be arranged accordingly. Please note, as a matter of safety to our staff and patients, we as a practice are following the College of Optometrists, OFNC and the UK optical bodies standard for Urgent Optical Care guidance as to what actually constitutes “Urgent Optical Care” to reduce unnecessary patient contact. There is a real shortage of adequate personal protective equipment which rightly has been directed towards the hospital environment.

The practice will continue to order contact lenses which will be delivered by post (special delivery).  Please place orders by email stating full name and date of birth.

Please note however that if you are suffering with symptoms of coronavirus (a new continuous cough and/or fever over 37.8 degrees Celsius, or you are self-isolating because a member of your family has these symptoms) you will not be able to attend our practice.

Thank you for your continued support.

Best wishes and good health.

Neha Patel and the team at Fiona Watt Optometrists

Urgent advice:

Use the NHS 111 online coronavirus service if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Tips for staying at home - It's important to stay at home to stop coronavirus spreading.


  • try to keep at least 2 metres (3 steps) from other people in your home, particularly older people or those with long-term health conditions
  • ask friends and family and delivery services to deliver things like food shopping and medicines – but avoid contact with them
  • sleep alone if possible
  • regularly wash your hands with soap and warm water for at least 20 seconds
  • try to stay away from older people and those with long-term health conditions
  • drink plenty of water and take everyday painkillers, such as paracetamol and ibuprofen, to help with your symptoms


  • do not have visitors (ask people to leave deliveries outside)
  • do not leave the house, for example to go for a walk, to school or public places

How coronavirus is spread

Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It's very unlikely it can be spread through things like packages or food.

How to avoid catching or spreading coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean 

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You'll need to stay in isolation, away from other people, until you have recovered.

An Important Update
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